When it comes to auto insurance companies, bigger is not always better that’s why customer satisfaction rates vary for the largest car insurance companies but the market share definitely show somehow retaining of customer for a long time because of better customer satisfaction. Some experts say customer satisfaction does play a role in achieving and retaining a dominant place in the market.
If you are looking for the best auto insurance then it wouldn’t be an easy job in the current era since every biggest company has erected eye-catching advertisements to attract customers. Everyone want the best coverage at the lowest possible price from the gigantic companies but it is not necessary that market-leading auto insurance company can satisfy your need so you could refer to your friend. It is important to pay consideration to output rather than to price so far as auto insurance is concerned.
The largest auto insurance companies offer lowest pricing, outstanding customer service and flexible coverage options. Without these characteristics, smaller might mean inflexible packages and at worst—unable to pay claims. Ten largest insurers dominate the market by satisfying their claims in the quickest and the most convenient way. People have natural inclination toward largest car insurance company that offers the lowest price and easiest shopping experiences
Customer satisfaction is typically high for most of the biggest car insurance companies as all of us want friendly, responsive customer service representatives and immediate settlement of claims which are only readily offered by them. If your claims experience isn’t very good, it might be time to find the largest auto insurance companies by market share.
The largest auto insurance companies in the U.S. by market share in 2015 were:
State Farm, 18.3%
Berkshire Hathaway, Inc. (Geico), 11.4%
Farmers Insurance, 5.3%
USAA Insurance, 5%
Liberty Mutual, 5%
American Family, 1.9%
Source: SNL Financial, Insurance Information Institute
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